Terms & Privacy

Terms of Service for Roanoke Lifestyle

Overview
Welcome to Roanoke Lifestyle! By using our website and purchasing our products, you agree to the following terms and conditions.

Products and Services
We offer a variety of products including clothing, home decor, drinkware, and accessories.

Payment Methods
We accept major credit cards and express checkout options. Payments are securely processed.

Refund Policy
We have a 30-day return policy. Items must be in original condition and packaging. Please see our entire Refund Policy here.

User Conduct
Users agree not to misuse our services, including submitting false information or disrupting the website.

Intellectual Property
All content on our website is owned by Roanoke Lifestyle unless otherwise noted. External links are provided for informational purposes only.

Dispute Resolution
Disputes will be resolved through binding arbitration under Virginia law. Any legal action will take place within Virginia.

Limitation of Liability
Roanoke Lifestyle is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Indemnification
You agree to indemnify and hold Roanoke Lifestyle harmless from any claims, damages, or expenses arising from your use of our site.

Termination
We reserve the right to terminate your account or access to our site at our discretion, without notice, for conduct that violates these Terms of Service.

Governing Law
These Terms of Service are governed by the laws of the State of Virginia, without regard to its conflict of laws principles.

Privacy Policy for Roanoke Lifestyle

1. Data Collection:
We collect personal information such as your name, email address, and payment details when you make a purchase or sign up for our newsletter. Additionally, non-personal information like IP addresses and browser types may be collected through Shopify to improve your shopping experience.

2. Data Usage:
Your personal information is used to process orders, send newsletters, and enhance our website’s functionality. Shopify may also use the data for platform improvement. We do not sell your personal information.

3. Data Sharing:
We share your personal information with third parties, such as shipping companies and payment processors, to fulfill your orders. However, we do not sell your personal information to any third parties. Marketing partners, including email marketing services and advertising platforms, only use your data with your consent.

4. Cookies and Tracking:
Our website uses cookies and tracking technologies to improve your experience. Shopify also uses cookies for analytics and marketing. You can manage your cookie preferences through your browser settings or opt out via our marketing communications.

5. User Rights:
You have the right to access, correct, or delete your personal information, and opt out of marketing communications at any time. To exercise these rights, contact us at [your contact information].

6. Data Security:
We prioritize the security of your data. Shopify uses industry-standard encryption and security measures to protect your information.

7. Data Retention:
Your personal information is retained as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Children’s Privacy:
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. International Users:
If you access our site from outside the United States, your data may be transferred to and processed in the U.S. Shopify complies with international data protection regulations.

10. Third-Party Links:
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Compliance with CCPA and GDPR:

  • California Residents: You have rights under the California Consumer Privacy Act (CCPA), including the right to request information about how your data is used and request deletion of your data.
  • European Union Users: We comply with the General Data Protection Regulation (GDPR), which provides rights such as data access, correction, deletion, and restriction of processing.

12. Updates to Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email.